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Product details:

• 100% polyester fabric.
• Add a colorful and a welcoming touch to your home with a custom printed flag
• Perfect for indoor and outdoor use
• Printed on a premium polyester material with vibrant colors
• UV, fade and mildew resistant fabric
• Flag stands and poles not included

NOTE:

Your package might be lost, stolen, or damaged while being delivered. Insurance is not mandatory, but we always recommend our customers to choose this plan as the delivery men often leave the package in your mailbox/front yard, which is more likely to be stolen.

Check the SIZE CHART out for accurate size, and please allow a slight 1-3cm difference due to manual measurement and a slight color variation due to different lighting conditions.

The design of the final product might slightly shift in position due to the manual cut and sew procedure.

Thank you for considering us.

At RugbyLife, we are committed to providing a smooth and reliable shipping experience. Below are the details about our shipping process, delivery timelines, and what you can expect when placing an order with us.

Shipping Cost

We proudly offer free standard shipping on all orders to the following destinations:

• United States
• Australia
• New Zealand
• Canada

There are no hidden fees or additional shipping charges. Our goal is to provide high-quality service and ensure your products arrive safely.

Order Processing & Handling

Processing Time:

All orders are processed within 3–7 business days (Monday – Friday). During this time, our team prepares your items for production and shipment.

Because our products are made-to-order, production begins only after an order is placed. This allows us to provide unique, customized products while maintaining quality standards.

Order Cut-Off Time:

Orders placed before 5:00 PM (ET / New York – UTC-5) (Monday – Friday) will begin processing the same business day. Orders placed after the cut-off time or on weekends will be processed on the next business day.

Estimated Delivery Time

Delivery Time:

Once your order has been processed and shipped, delivery typically takes 7–15 business days (Monday – Friday) depending on your location.

Please note that delivery timelines may vary due to factors such as shipping carrier operations, weather conditions, or customs processing.

Shipping Regions:

Currently, RugbyLife ships to customers in:

• United States
• Australia
• New Zealand
• Canada

We are working to expand our shipping services to additional regions in the future.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. This allows you to track your shipment and monitor its delivery progress.

If you have any questions regarding your order or shipment, please contact our support team at: admin@rugbylife.co

Potential Delivery Delays

While we aim to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• High shipping volumes during peak seasons
• Weather disruptions
• Customs inspections
• Carrier-related delays

If your order experiences a significant delay, our customer support team will notify you and provide assistance.

Important Information

Address Accuracy:

Please ensure that your shipping address is correct at the time of checkout. Once an order has been processed, we may not be able to modify the shipping address.

Customs & Import Duties:

For international orders, customs fees, taxes, or import duties may apply depending on the destination country. These charges are the responsibility of the customer.

Customer Support

If you have any questions regarding your order or shipping, please contact us:

Business Name: RugbyLife

Email: admin@rugbylife.co

US Office: 814 Mission Street, Suite 600, San Francisco, CA 94103, United States

Vietnam Branch Office: 136 Street Elevent, Phuoc Binh Ward, District 9, Ho Chi Minh City, Vietnam

Customer Service Hours: 09:00 AM – 05:00 PM (Monday – Friday)